Shipping policy

HANDLING AND SHIPPING

We process orders Monday through Friday, excluding federal holidays: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Processing Time: 1–3 business days under normal conditions. During peak seasons (November–January, including Black Friday, Cyber Monday, Christmas, and New Year), processing time may extend to 3–5 business days.

After your order is shipped, you will receive a tracking confirmation via email.

Shipping Destinations:  We currently ship within the United States only. All orders are shipped from our U.S. warehouses in California and Texas.

Shipping Options:

Delivery estimates begin after your order has been processed and shipped.

Please Note:

• We are unable to ship to US military bases (APO/FPO/DPO addresses).
• Delivery estimates may be extended by 1–2 additional business days during peak holiday seasons.
• Please double-check your shipping address before placing your order. We are not responsible for delays caused by incorrect or incomplete addresses.

Force Majeure & Extraordinary Circumstances

In the event of circumstances beyond our control — including but not limited to natural disasters, severe weather (snowstorms, floods, hurricanes), carrier disruptions, or other force majeure events — delivery timelines may be affected. We will notify all impacted customers promptly via email with updates on their order status. Feritto is not liable for delays caused by such extraordinary circumstances.

Need help? Contact us at support@feritto.com.